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While we make it easy to manage your policy, find answers to your questions, and provide feedback via teachers.com®, we also know sometimes you need some personal attention. We’re here for you.

>Email

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1. Choose a Department:



To report a claim, contact us toll-free, 24 hours a day at 1-800-277-5788.

Please use this form for claims questions and feedback only. Senior management will be notified of your correspondence.

2. Enter your information:

example: name@domain.com

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>Phone

Sales (To obtain a new quote, or ask questions on an existing quote)
Monday thru Friday; 8 am-9 pm Eastern
Toll-Free: 1-800-4TEACHERS (or 1-800-483-2243)

Customer Service (For service on existing policies)
Monday thru Friday; 8 am-9 pm Eastern
Saturday 9 am-1 pm Eastern
Toll-Free: 1-800-483-2243
Login to Your Policy Online

Claims
Report a claim 24 hours a day
Toll-Free: 1-800-277-5788
Login to View Recent Claims

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>Mail

Payments:
Teachers.com®
PO Box 181101
Chattanooga, TN 37414
Login to Make A Payment Online

Claims:
See addresses for your location under "How Do I Contact Claims by Mail" in the
Contact Your Adjuster

All Other Correspondence:
Teachers.com®
Customer Service
PO Box 3057
Scranton, PA 18505

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1-800-4TEACHERS / 1-800-483-2243